Customer Testimonials
They took my truck in no issues and make sure the job was done the same day unlike most dealers who always tell you they are weeks out. These folks got my business and support for sure. The service advisor lady kept checking on me to see if i needed anything while waiting
Very polite and professional service department i will definitely bring my vehicles back and recommended east hartford chevy to people going forward
Service was great, very professional and prompt. I waited for my car to be finished and it was a good experience.
I brought in vehicle on 1/22/2025 for tires and alignment. I am very satisfied with the work that was done. Vehicle runs a lot better now. Chuck was my service advisor.
Great service
I have worked with Jessica quite a bit over these last few years. She is amazing to work with. Getting your car serviced (esp when something is wrong) can be intimidating and stressful. Jess knows how to make your feel at ease. I stopped coming in this last year because your location is quite far from my house but when I had an Issue with my vehicle I knew I could count on her to guide me. She is very informative and has a great personality. You have a GEM! I hope you treat her well. She deserves it!
Excellent personal service from my advisor, repair completed in a timely fashion
Hector was amazing.
Quick and helped me out in making sure I was able to use my points towards my service
The service department folks were great! I called to get my Silverado 1500 checked for a service bulletin I became aware of they let me drop the car off Thursday before they closed and the work was done by 4pm the next day! It was a complete fuel injector replacement so it wasn’t a quick job, but dang they did it next day AND even washed my truck for me!
I went for the first time to get my Tahoe serviced here at this dealership and check in was smooth and service was done in a timely fashion
No waiting appointment on time All employees were pleasant and informative And work was done in a timely manner
great people good understanding of the situation i was in and i got the vehicle i wanted
Good experience so far. Juwan was great to work with. Good car dealers are hard to find!
Very good experience with both the dealership and the service writer. Everything was done on time and it was a very professional and comfortable experience.
Jessica Montez is exceptional, goes above and beyond getting my 2005 & 2007 vehicles cared for. She is kind, caring, friendly, compassionate, accurate and very professional. My last visit to East Hfd Chevy I found the dealership does not have a wide arrangement of part purchasing reach as a larger dealership does. Since East Hfd Chevy could not obtain a stock part for my 2005, I had to go out in the freezing cold at my old age, to pick up a part - windshield washer reservoir plastic tank-- from a large local auto parts store and deliver it to Jessica for safekeeping ...
Jorge the salesman was excellent in providing wonderful experience and service. It was a pleasure doing business with him.
Great customer service and support. Kept me informed through the whole process and time that I was there.
Good place to deal with. Sales rep polite and courteous
I have always been pleased with the quality of service that I received when I go to East Hartford Chevrolet
I had a great experience buying an electric vehicle at East Hartford Chevrolet! I met with Jorge A., the vehicle was ready for me to test drive, and he explained how everything worked. The finance experience was seamless and easy. The car was priced right and I enjoyed meeting Jorge, Cyd, and Albert. Highly recommended and would purchase from East Hartford Chevrolet!
I stop in because of a tire loosing air, Unfortunetly I don’t remember the name of the man that help me, I soon as he was free he call me over, after I talk to him about my situation he ask me to bring my car in, he took all information, in no time my tire was fix, he came to get me in the waiting room, He did a super jib getting ne in and out.this was on January 7 2025
I had the good fortune to have Jessica Montez as a service consultant. She explained to me in a way I can understand the things that needed to be fixed on my vehicle. She also explained the urgency of these repairs should be made now instead of waiting to the next visit.
Friendly interactions as I brought some new key FOBs to be programmed. They washed my vehicle as well
Great, fast, and very helpful service. They helped me identify some of the issues Ive been having with my car and overall were very personable and friendly. Thanks!!
The service was great! Fast and no worries. Chuck was very personable, knowledgeable and made you feel welcome. Great job guys
I find the staff in service to be excellent, above and beyond other dealerships I have worked with. This is my fourth vehicle purchased at this location and I have had the best experiences there. Jesica and team - job well done,!
I had the greatest experience at this dealership!! Everyone extremely friendly and helpful! Love my new truck!’ Thank you!!!
I was impressed by the selection, and no nonsense pricing this dealership had. My salesperson (Jimmy T) at East Hartford Chevrolet, answered all my questions, and I never felt pressure to make a purchase. Once I made the commitment, the process from writing a Purchase Agreement , obtaining financing and getting the keys, could not of been any easier.
Scheduling was simple, service was prompt and reception was helpful and friendly.
My husband and I have never been to this dealership. Cyd was awesome and signing the papers for the Tahoe was a breeze. Al was great.
Great experience. Frank was informative and provided full details for all of the services needed.
Quick and satisfactory. The service was outstanding and fast. The wait wasn’t too bad. Thank you for your time .
I have so many positive things to say about our experience with this dealership. Jorge and Albert are absolutely amazing to work with. There was never any pressure, they listened to what we wanted, and worked with us to ultimately get my husband his dream truck. Our work schedules make it difficult to take personal calls during the day and Jorge was flexible and made it work. We are so happy with our new truck and appreciative of Jorge and Albert for their help.
Very efficient and professional
Very easy to deal with throughout the whole process. Very knowledgeable about the car and made the paperwork at the end and financing very easy and very straightforward. We didn’t have to spend the whole day there like other car dealerships very quick easy and comfortable.
Calling an talking to Robert about an issue I had he asked me to come in again he set me up with Jawan not only did I get the car that I really thought was out of my range but was not pressured in to buying the car. Jawan was a great salesman. I am so happy with my new car and will certainly be letting other friends know.
Easy scheduling,service at the counter was very proffesional. Picked up my truck in the afternoon,everytjing on my list was done,a great experience.
Easy to work with. Came in with a pre-approval and the car I wanted to test drive in mind. Didn't try to get you to get anything you didn't want and didn't use aggressive or cheap sales tactics. Good experience overall. Thanks Steve!
The service and workmanship provided was very good. I will certainly come back for service in the future.
They were very accommodating to my schedule when scheduling a test drive. Their process was efficient and they listened to what we wanted…and, more importantly, what we didn’t want…😉
Came in for transmission replacement. Excellent service. Quality work! Would highly recommend.
No high pressure salesmanship. Steve Murphy worked with us and added new tires to the car at no additional cost rather than let a car with marginal tires be sold. The car is not what I was thinking about when I came in but it is a better fit for what I need and less expensive.
Extremely polite and professional service. Did want was originally requested and proceeded to do additional checks on the vehicle. Recommended other services but wasn't pushy. Nice waiting area.
Jorge was incredibly personable, patient and helpful. We bought a pre-owned truck from him. He definitely wanted to make sure we were satisfied with our purchase. He has a lot of knowledge and experience as a car salesman…I highly recommend him and East Hartford Chevrolet.
Best price i could get anywhere in the area ! Steve Murphy got me just what i was looking for . For a no hassle deal, see Steve!
The GM family is very welcoming i look forward to keek working with them and Jessica is very friendly and easy to talk to . She keeps me updated about my car and the service being done on it.
Jessica is amazing. Knowledgeable, responsive and very easy to work with.
Joe was great and the process was smooth and easy!! Excellent experience overall!!
Héctor is a really nice person and help me to get best business. Thanks..!
Steve Murphy made this one of the most painless car buying processes I have encountered in my life. When I first came to the dealership, they did not have the vehicle I was looking for, however he kept me in mind and reached out when Wen became available. Scheduling a test drive was easy negotiation was rather straightforward and the dealership handled most of the paperwork pretty painlessly. All in all, I will keep them in mind when I’m looking to buy my next car.
No high pressure salesmanship. Salesman worked with us and added new tires to the car at no additional cost rather than let a car with marginal tires be sold. The car is not what I was thinking about when I came in but it is a better fit for what I need and less expensive.
They are amazing there! Jess over there does a great job. Couldn’t imagine using another Chevy dealership
Jessica was awesome and so personable!! She took care of me and an issue I was having with the back seats getting stuck in my new Traverse. She had the parts ordered and set me up an appointment to fix them for no charge. I will only bring my Chevy and GMC to this location!!
Hector was a great help at Chevrolet. He showed me everything I needed to see and he was also very informative on the cars. He also helped me get into the car I truly wanted! So thank you hector
Nice and polite !! Provide me worh the rigjt information on my truck 👍
I was scared and confused about so many different cars. My salesman made the process easy and stress free. Answered all my questions and helped to choose the best car for my family.
I had a beat up 2006 VW no heat no ac, I desperately needed a car before it started snowing. I was getting turned down by every dealership I went to. One day I went East Hartford Chevrolet, & met with salesman “Jorge”, I explained my situation to him & his words were “ he would not stop until I walk out of here with a car”. & he did just that. It was a struggle, but he didn’t give up on me, he tried at every angle to get me approved. He kept in contact with me to make sure ...
Service manager was really so helpful and quite a nice guy
Steven M my salesman and Albert Frigugliett were excellent to work with best experience I ever had at a car dealership would highly recommend this dealership.
Excellent service
Great customer service and fair prices
Bought my first Chevy today with Jorge. He was super nice and helpful. I was in and out quickly, and everyone at the dealership was easy to work with. I'd definitely recommend this place to anyone.. Great prices and great service
Excellent service and friendly staff! Always a pleasure bringing my car in. Clean and pleasant waiting area!
Jimmy Truong was phenomenal to work with. If you need a new or used vehicle, go see Jimmy T!
Service engineer light was on because of air intake throttle body. Car was serviced and ready the next day! Frank was awesome!
Customer service was great. I was able to have a good conversation about my car with the person helping me. The work was done quickly.
We were traveling from New york with a trunk full of food. The trunk door would not open. They took is Immediately and said the handle was broken. They were able to get the trunk open and we had a cover that was in the trunk. We were able to drive home he used a rope to partly close the trunk for safe driving. All service and technicians were quick and efficient
Everything went so smoothly!