Customer Testimonials
(Translated by Google) Excellent service from Mr. Hector Salazar. Good empathy and clear business dealings. (Original) Excelente atención del señor Héctor Salazar. Buena empatía y claridad en los negocios
(Translated by Google) Excellent service from Mr. Hector Salazar. I would return without hesitation. (Original) Excelente atencion de don Hector Salazar. Volveria sin pensarlo
(Translated by Google) Warm staff, beautiful facilities, I congratulate Mr. Hector Salazar for his impeccable service. (Original) Personal cálido, bellas instalaciones, felicito al sr Héctor Salazar por su impecable atención.
I like the way they take care of a customer vehicle while it is in there position.
You guys were awful
- Tried to run away from me when we were talking price on the vehicle, like a weasel
-Did not clean our car when you had multiple days
- Filled up the gas to 3/8 of a tank when you said you were going to fill it up and had multiple days
- Registered the vehicle in CT somehow without a CT address for her (probably some scummy way) when we wanted to transfer to RI
- Your service department just cleared the warning codes rather than actually fix it, probably bc it would involve doing work
... Read More DealerRater - Sep 29, 2026
Excellent service. Staff knows what they are doing. Quick response. Easy and convenient reservation process
Was professional and got me in and out quickly. Explained to me what service was performed and what is recommended next visit.
Dealer service centers often get a bad rap, but the people at East Hartford Chevrolet are as straight up as they come. Jessica was great, and so was the entire service department. The dealership as a whole has been straightforward in my experience. I’d recommend them.
I appreciate the expertise and service I get at this dealership. My car (C7 Z06) was delivered when promised for the price that they quoted. It was a fairly big job and done well. Expert Corvette technician and I am ALWAYS happy with the work done here and Jessica and her colleagues out front. Shuttle service a great added service and appreciated.
Jasmin thank you for your out standing service. Always smiling and on point. Thank you. Dawn Andrade
Tyler was generous, kind and fun to work with.
Jessica greeted me immediately and was very friendly and very informative. Explain charges thoroughly and what to expect with next service visit. This has nothing to do with service but feel that dealership should offer water not just coffee while customers wait for their vehicle.
People friendly there know there job right on target clean bathroom and waiting area there need drinking water in the wait room
Everything went smoothly and I was happy with the experience. Pleasant employees knowledgeable and efficient
I had a great experience buying a used car here. Joe was knowledgeable and very transparent in the process.
Easy to schedule service appointment. Service person was very knowledgeable, pleasant and didn’t waste any time
It's always easy to make appointments and they are knowledgeable and listen to my concerns.
Chuck was great to work with but I had cooling system flushed and needed to add 1/2 gal. Of coolant the next day.
Jess always greets you with a smile she makes you feel important and honors her word and what she can do to help you out!
They were very welcoming as soon ss we entered. Tyler was so amazing with helping us n guiding us through the entire experience. He is so personal, we shared many family stories. He is just so generous n kind. I always want to buy a car from him
Always friendly, fun, and professional Thorough explanation, family vibes, helpful, experienced and accommodating Good people
Always friendly and professional. Describes services well They make it feel like home. Fun crew to be around
She was very personable and friendly and described options for what should be serviced on my car very thoroughly and professionally. The final cost was as expected. It is nice to be able to come have my car serviced without having to make an appointment for an oil change.
Jessica and East Hartford receives 3 “C’s” they were Courteous, Caring and Compassionate. Glad I took my vehicle to them !!!!!
Tyler was amazing to work with and the general sales manager could not be more accommodating. There were minor issues with a scratch and the team could not have handled the situation better....anyone can sell a car - how you handle challenges is what differentiates you. This dealership is amazing and I will purchase my next Chevy from this dealership.
(Translated by Google) I am very grateful for the help Mr. Hector Salazar gave me in buying the car for my mom. Blessings. (Original) Muy agradecida con la ayuda señor Héctor Salazar para comprar el carro para mi mami bendiciones
Professional no longer wait. It was good The person. Who attend to me was great , professional and friendly and knowledgeable. My wait time was excellent
Excellent and speedy work. Always a pleasure to work with your maintenance staff. Would recommend to anyone
I had an absolutely wonderful experience with East Hartford Chevrolet! Brianna was truly fabulous from start to finish. She went above and beyond to help me with everything I needed and made the entire process feel effortless. She was incredibly helpful, attentive, and made sure I felt comfortable every step of the way. The process was extremely smooth, and I couldn’t be happier with my experience. I would absolutely recommend Brianna and East Hartford Chevrolet to anyone looking for a great car-buying experience!
The dealership got me in and out in a very timely fashion which I appreciate
Quick fast and efficient. Truck was in and out without much waiting at all. Easy to book.
Exactly one hour for line, oil and filter, tire rotation. On the house. Very much appreciated.
Easy to deal with. It is too bad that Chevy does not sell new sedans anymore. They had great cars.
He was great, very attentive Helped me with my dashboard isdue Tyler does a great job! Gave us all the info we needed to make a choice
Great experience buying from East Hartford Chevrolet, our first time. Juwan and Elie were fantastic, thorough and super pleasant to work with. I would recommend these guys every time!!!
Juwan is awesome! We had a great experience, everyone here is great!
I had the best experience working with Bri at East Hartford Chevy! She was incredibly helpful, knowledgeable, and took the time to explain everything and walk me through the entire process. I truly appreciate how patient and thorough she was, and I’m leaving with a new car that I absolutely love and couldn’t be happier with! Thank you for everything, Bri! You made the whole experience so easy and enjoyable!
Easy drop off, Good communication Friendly staff and clean waiting area Will return to service my traverse again
AwesomeSTAFF?????????? Professional Courteous Knowledgeable Customer Experience above expectations & upfront with info on MY car
I wanted to buy a car from East Hartford Chevy , Tyler was the salesman . they asked for a deposit of $500 I gave it to them A guy named Gil started pushing papers in from of me , about 10 or 12 pages .I told them sale is contingent on getting $20,000 from Fidelity they said OK .Fidelity messed up and sent the money to an off shore account , yes I got the money back in about 4 days . East Hartford kept my $500 deposit .I still wanted the car . As of Sept 3 2026 the same car has been on Carguru for 176 days and not sold. Don't ... Read More DealerRater - Sep 3, 2026
Great communication, quick pick up and drop off. I appreciate a knowledgeable service contact when discussing options and prioritizing services.
They are the best! Both Jessica's and all the staff. We sing together every time I walk in. Love going there!
No problems here very professional and great customer service
Brianna was the least pushy saleswoman I’ve dealt with. Had a lot of knowledge of the vehicle I liked and got me to take it
Great service! The repairs were completed quickly and sooner than expected. The team communicated well and keep me informed. Very happy with this service.
Excellent service especially from Jessica. She was courteous and considerate. The time was reasonable. I would recommend the services
Untrustworthy and scammers Fleecing of the customer very dishonest practices I have a terminated using my GM credit card and will never buy another GM product.
Bought a new 2026 Silverado and the customer service was top notch, my sales associate Zoryana was fantastic she went through everything with me in detail, helped get me financing, and just made the experience a good one. If your looking for a Chevy I highly recommend East Hartford Chevy.
They make me feel like I belong there very responsive and a very warm greeting. It truly enjoy getting the service down there.
Easy access from either via I-91 Hartford CT (N bound or S bound) or I-84 (E Bound or W Bound). Staff is extremely helpful and welcoming.
(Translated by Google) A very nice place, Hector Salazar's service was excellent, we took home an amazing vehicle, it exceeded my expectations (Original) Un lugar muy agradable, la atención de Héctor Salazar fue muy buena, nos llevamos un vehículo increíble, superó mis expectativas
(Translated by Google) Hector Salazar provided excellent service. He's a wonderful person. (Original) Muy buena atencion de parte de Hector Salazar. Excelente persona
(Translated by Google) Excellent service! Hector Salazar provided me with top-notch service, very professional and attentive from beginning to end. 100% recommended. (Original) ¡Excelente atención! Hector Salazar me brindó un servicio de primera, muy profesional y atento de principio a fin. 100% recomendado.
(Translated by Google) I am very grateful to Mr. Hector Salazar who treated me wonderfully; my family and I are very grateful to him. (Original) Muy agradecido con el sr Hector Salazar quien me atendio de forma maravillosa, mi familia y yo estamos muy agradecidos con el.
I never have any problems at east Hartford Chevrolet these guys are always on top of things Joe is an excellent service manager!!
(Translated by Google) Thank you so much for your excellent service, Mr. Hector Salazar, for my first car. Blessings to you. (Original) Buen servicio se le agradece mucho por su atención don Héctor Salazar por mi primer carrito bendiciones para usted
I recently came in to make a trade in and get into a new car. The staff is very friendly and helpful, they greet you at the door and welcome you in with a smile. Zoriana and Eli were both very helpful and thorough throughout the whole process. Thank you guys for making this an easy transition for me!
Brianna Casiano. Pleasure to work with!!!
I went in today not expecting a whole lot. I came out of the experience with a brand new vehicle.
The service department was great to deal with. Jessica got everything scheduled and Greg programed the key card as promised and gave me instructions.
Jessica always gets me in and out quickly with no issues. I have never had any problems with this dealership
Chuck as always is fantastic. Great communications Chuck has great communications skills and great customer service and is always willing to help
My husband worked with Juwan and bought a new black 2026 Chevy Colorado LT and couldn't be happier. Juwan was professional and not pushy. Very knowledgeable and offered great advice while shopping. Great people at this dealership.
Joe was polite and not pushy very informative and honest .albert made the financial decision very easy and was clear not hidden fees
I paid $250 to have the windows cleaned, as the issue of rattling remains. Cleaning the windows was the GM position and it is not a solution. Very disappointing as i see the issue as a design flaw.
excellent timelines, staff always pleasant very personable staff who wants to please the customer. excellent service as well
I recently went to Chevy to look at a new vehicle, and Brianna was absolutely amazing! Even though I didn’t purchase a vehicle that day, she still treated me with the same level of care, patience, and respect as if I were buying one. She made my entire experience the best I’ve ever had at a dealership. I will absolutely be coming back when I’m ready to purchase, and I’ll be coming back specifically to buy from Brianna. She genuinely cares about her customers, and it shows in the way she treats people. I’ll also ... Read More Google - Aug 17, 2026
I had a great experience from start to finish. My sales rep, Tyler was outstanding and kept me informed with constant communication throughout the entire sales process. After the purchase, I had a minor issue with my truck, and Tyler was right on top of it. The service department also went above and beyond to make sure everything was taken care of. Excellent customer service all around. I would definitely recommend Tyler and the team.
Excellent service as always Explained all things the car needed and answered all questions. Super professional
I lovee zoryana, she helped me get my first car and everything was great !!
I had a great experience purchasing my car from Zoryana at East Hartford Chevrolet. Zoryana took the time to understand what I was looking for and worked with me to ensure I found the car that was the right fit for my needs. What really stood out was her commitment to customer service. She was knowledgeable, friendly, transparent, and never made me feel pressured by suggesting stuff that I didn’t mention I wanted. She made my time there very easy and non stressful.
Friendly, extremely helpful, easy to work with, professional in the best way Caring, responsive, great
Frank provided excellent customer service throughout my visit. They were friendly, professional, and clearly explained the work my vehicle needed. They kept me informed, answered all of my questions, and made sure the service was completed properly and on time. Their honesty, knowledge, and attention to detail made the entire experience easy and stress-free. I would highly recommend them to anyone needing a dependable service advisor.
Amazing experience did a trade in and Zory made the process so easy with the get another vehicle after trade in. Everyone there is so friendly and kind.
Brianna was an absolute delight. Her friendly demeanor and extensive knowledge made the entire process seamless and enjoyable. I highly recommend her to anyone in need of a new car.
Just picked up my car from Brianna and it was the best experience I love my new car. Buy your car from Brianna!!!!
Was there for an oil change. Got me in abd out quickly abd didn't mind that I refused suggested maintenance
It was quick and easy, everything was explained to us thoroughly and Jessica was very knowledgeable and kind
Met expectations and friendly service Tyler Durbin salesman is excellent also. Would definitely do business whim again
Frank was Polite and Efficient . The service center was very clean and orderly . They called me in a timely mannner
I brought my car in last week for an A/C repair, and the entire experience was incredibly seamless. The work was completed the same day, which was a huge convenience. Jess was especially helpful, keeping me informed throughout the process and making sure I knew exactly what was going on with my vehicle. Excellent customer service and quality work. I highly recommend this location and will absolutely return for any future repairs or maintenance.
To look like she cares about you and your vehicle. She make sure your vehicle well taken care of quick and fast I like that she's on her game very good ??
Great service got me right in! Friendly and extremely professional. Highly Recommend to everyone I talk to!
The young lady who was the in service department was very professional and kind and answered all my questions
I had the absolute pleasure of working with John as my sales agent! He made this experience the best I've ever had purchasing a car. Mine was his first sale with this company so it was very exciting for both of us! From the customer service to the finance department and everyone i met in between were phenomenal! If you want an enjoyable car or truck buying experience I would recommend East Harrford Chevrolet over and over again! Thank you all so much!!
Brianna was so nice and helpful when buying my new car highly recommended
Brianna is so sweet and amazing. She made the car shopping experience so easy!! I can’t thank her enough!
when in a few days ago and was greeted by a young women named Brianna. She was incredibly helpful, patient and professional throughout the entire process she made the whole experience stress free.
Always keeps my truck in great condition! They fixed things that needed fixing and I was happy about that.
Love it! So good dealing with my truck and fixing it! Very good with explaining and letting you know what needs to get done.
Brianna is by far the most knowledgeable when it comes to buying a car she made the car buying experience so smooth and easy!!
Brianna C. at East Hartford Chevy was wonderful to work with. She made our car buying experience comfortable and easy. Would highly recommend working with her and this dealership!
I worked with Juwan and he took the time to really explain everything to me, made me feel comfortable and it was a great experience. Love the vehicle and would definitely recommend others working with him and Chevrolet of east Hartford
Needed a new vehicle. Worked with Juwan. He made the experience very smooth and was accommodating to my requests. He answered any questions I had. Process was done very quickly. Very happy with my purchase and experience. The staff was also very helpful a friendly as well.
Juwan was an amazing sales person took care of all my needs, was super attentive and just overall a great guy!
I recently purchased a Chevy Trax from Juwan. He is a great salesman and person. The whole trade in and sales process was quick and easy with no stress involved. I love the vehicle and would recommend East Hartford Chevrolet and Juwan for anyone looking to purchase a Chevrolet. I give him 5 stars all day, every day.
Left same day with my brand new car and the whole experience was professional, comfortable, and straightforward. Brianna was my sales person and she was extremely knowledgeable, helpful, and kind! Thanks Brianna