Customer Testimonials
I would give Chuck a 6 if it was an option Chuck is a keeper.
Ease of scheduling. Took my vehicle quickly to the shop to change the oil and rotate the tires. Very quick visit and the service was performed to my satisfaction.
I just bought a newer Duramax for my landscaping business from Hector, and this was the easiest and smoothest transaction I ever had, and I’ve dealt with many dealers! Albert the financial guy was also great and very personable, and knowledgeable with all my questions and about warranty. When I got home the truck developed a small coolant leak (stuff happens, it wasn’t leaking at the dealer), so I called service and Jessica answered and was so apologetic, and told me to bring it right down! They got wrenching on it the next morning, and had a big ... Read More Google - Nov 12, 2026
I love this dealership they always commentate my schedule. The work is usually done quick, efficient to keep my vehicle pretty clean. Ask anyone there, I love my truck and the Camaro that they work on there
Fast service I don't need appointment and have coffee I have mail coupon with 15 percent discount
Went in for a scheduled appointment for my first oil change with my new Equinox. The staff was friendly and the waiting room was clean and inviting.
Brianna was such a pleasure to work with! She made our entire experience easy and stress-free! I highly recommend her!!!
I would highly recommend this dealership! Brianna was my sales women, She was phenomenal!!! She was honest upfront and made the whole process really easy. I am more than happy with my new car thank you, Brianna!!
Bought a new Suburban from Brianna at East Hartford. She was very easy to work with, and I would certainly look to but from them again.
Jessica was very professional and pleasant to interact with. She kept me up to speed on when my car would be ready
We had the BEST experience at East Hartford Chevrolet with Brianna ! She’s amazing! So helpful, knowledgeable, patient and personable! . We love her, and oh yeah we LOVE our new 2027 Traverse too! We get so many compliments on it! Love the new green!
Got the pleasure to work with Brianna when looking for a new truck. She was able to get me into a new 2026 Chevy Silverado 1500. She was a ton of help and was receptive to questions even after the purchase was complete. Great experience!
My car has been in 3 times to get fixed for the same problem. It was also vandalized at the dealership. I'm still awaiting the car
Friendly staff Friendly staff service was pretty quick.. waiting area was nice Friendly staff service was pretty quick.. waiting area was nice .. easily made appt over the phone
Horrible post sales experience. Got a call from the sales person I worked with on why I only gave her a 6 on one of the options on an OVERALL experience survey and how she was losing money blah blah blah. I hung up, you don't call a customer whining like a petulant child to rectify the situation like that. Plus if they had actually read my typed comments she was not the cause of a mediocre rating. I then called the sales manager expecting a professional call and same thing, he gives me attitude and defends her actions bc ... Read More Google - Nov 5, 2026
Great service salespeople easy to talk to 1 will definitely get another car there can't complain about anything as right now
I recently purchased a new Suburban at East Hartford Chevrolet. It was a great experience all around. I worked with Miranda Nielsen - who was highly professional, knowledgeable, organized and just great to work with. She made the process very easy and I'm very happy with the result. I couldn't recommend East Hartford Chevrolet and Miranda enough!
I always receive excellent service and am treated incredibly well It was a great experience as always
My visit was decent overall. The staff was welcoming polite, and the facility was clean. Everything went smoothly.
Always a pleasure! Jessica explains everything to me. Let's me know what needs to be done.
They were courteous, punctual, and kept me informed of the process. A pleasure to work with!
I did not have an appointment but they fixed my truck in a couple of hours. It is running perfectly! Thank you!
Eww. Why would you use such a disgusting Trump-based ad? I would never shop or service my car here
Took truck for 1st service, was done quickly and truck came back as I left it
We recently bought a new suburban at East Hartford Chevrolet. We had a great experience. Friendly, knowlegable, efficient people to work with. They work with you and find the best option. So pleased.
Good The representative was good, my truck couldn't be fixed because the issue was not found, I do not know why.
They know there stuff, positive attitude, and are always there to answer any questions or concerns
Jess is great, always accommodating and easy to work with. I rely on her for my diesel truck, and have for years
She is an a non professional she always trying to do more than she supposed two months ago I brought my tuck for tires rotation and beak pads so they did the my truck driving really bad they she say I need to bring the tuck back then she said the tires isn't good so she charged me for the diagnostic because she say I need to put 6 new tires in my truck , I said that impossible the I bring the truck somewhere else they yes did the balancing then my truck drive perfectly
Had go back twice to have oil checked. Finally they said it was 2 quarts low. Checked again today it is still low. Very disappointed. I could have lost my corvette engine. I am going to top it off myself. I have been using this dealer for 8 years and never had a problem. I will be looking elsewhere for a dealer who knows how to service a z51 corvette.
She was very easy to work with. Scheduling the appointment, called when completed. Great interactions.
From the time I entered the garage to the time I left the service provided was exceptional.
Frank, the service specialist, is very professional and courteous. He explained everything before servicing my Tahoe.
Did everything I requested and they let me know there were other problems that needed to be fixed.
Did everything I requested and they let me know there were other problems that needed to be fixed.
The experience was great, the sales guy Ibrahim was very helpful and made the whole thing very smooth, will definitely recommend this place to my friends and family.
5 Jess is always good to me! I stayed with Chevy after the switch because of her!
Very helpful. Always very accommodating. Great dealership I never have a problem getting service appointments and service is excellent
Happy for the prompt service and being able to obtain transportation to and from work while you worked on my vehicle. Service team members go above and beyond. The person who drove me to work actually opened my car door for me and made a rainy day feel not so gloomy. I hate the prices I pay but I am grateful for the staff you have working in the service department.
Worked with the owner and his staff at East Hartford Chevy. Very reasonable people, good to place to service your Chevy.
Very responsive and helpful Jessica is a pleasure to work with. Very helpful. Makes suggestions when needed.
We were lied to regarding needing 4 tire sensors and find out from getting second opinion. We were overcharged for work we didnt need.
I was able to make a quick appointment without waiting days, and the technician had a diagnosis for my issues within a few hours
Came in for an oil change and routine mileage work. Frank was helpful and honest.
Great customer service. I had the lifters in my engine go bad and Frank from the service center made sure everything went smooth with my warranty and the repair of my truck.
A trash business buying the most obnoxious annoying ai Trump radio ads I’ve ever heard, I hate you I would rather walk across the country than buy a car here at any price.
Great people in the services department, took my car in for a noise in the dash, Niko took time to listen to me and fixed the problem in 1 hour. Thank you Niko!
Hector Salazar was the best to work with, smooth transition into a new vehicle and stress free. Will be back for future purchases!!
Excellent service, kind,respectful staff The service was excellent and the staff is kind, friendly and respectful.
Pleasant to work with This was my first service appointment and the staff was pleasant
Jessica is easy to talk with and makes visiting comfortable. She definitely does her job well.
Brianna will be selling me my next 300k dollars in cars. You guys should make her the general manager.
Anytime I go to get work done. They let me know when I need more work like new tires, brakes or an oil change. This time I went back to get my front brakes done because they did the wrong breaks initially. When they rotated the tires they did not let me know that I needed two new tires because the ones they switched to the back were bald. A few days later I was out in the rain and my vehicle astroplaned and hit the guardrail. It's now been totaled out and I am without a vehicle.
Great experience. Great experience, I was kept informed as to the repairs being done. They spent time on the phone with Gm to resolve my issue
As always, the service at East Hartford Chevrolet was top notch. Chuck and Jess were amazing (and hilarious!). They listened to and addressed all of my concerns and they kept me in the loop for the entire process. I highly recommend!
Jessica is very personable she listens to my concern and explains what can be solved
My experience with the dealership was very good. The staff was friendly, professional, and helpful throughout the process. They answered my questions and made everything easy and smooth.
Great service from our salesman hector he’s been amazing bought 3 cars so far from him. The parts department frank goes above and beyond with helping our family. And the finance department is also great and goes above and beyond. We recommended this dealership to all our friends and families.
Easy appointment, great service, great service employees. Coupons in the mail are handy. Very satisfied
I had a great experience. The service dept got my truck in the shop and back to be in less than 24 hours. I was very happy with the service
Jessica was great to work with made the whole process quick and easy Thank you
Service department always excel in customer service. They're efficient, honest and reliable. Wait time is great.
Excellent communication and shuttle service. Ron is great too. Very convenient and easy to make an appointment.
Absolutely, the best customer service, friendly, cooperative, honest!!!! It’s the only place I go to have my suburban serviced and wouldn’t go anywhere else!
As always, they are so polite, helpful, and professional. I've never had a bad experience with them and they always offer me knowledge to help with any of my needs.
Excellent service as usual
Good service, tech took time to ask questions about issues, great communication by Jessie all throughout the process and excellent follow up when replacement part came in
Frank always takes care of my car like it's his own Frank is respectful and helpful
She did what was needed to keep my car in excellent condition. And dependable throughout the winter.
(Translated by Google) Excellent service from Mr. Hector Salazar. Good empathy and clear business dealings. (Original) Excelente atención del señor Héctor Salazar. Buena empatía y claridad en los negocios
(Translated by Google) Excellent service from Mr. Hector Salazar. I would return without hesitation. (Original) Excelente atencion de don Hector Salazar. Volveria sin pensarlo
(Translated by Google) Warm staff, beautiful facilities, I congratulate Mr. Hector Salazar for his impeccable service. (Original) Personal cálido, bellas instalaciones, felicito al sr Héctor Salazar por su impecable atención.
I like the way they take care of a customer vehicle while it is in there position.
You guys were awful
- Tried to run away from me when we were talking price on the vehicle, like a weasel
-Did not clean our car when you had multiple days
- Filled up the gas to 3/8 of a tank when you said you were going to fill it up and had multiple days
- Registered the vehicle in CT somehow without a CT address for her (probably some scummy way) when we wanted to transfer to RI
- Your service department just cleared the warning codes rather than actually fix it, probably bc it would involve doing work
... Read More DealerRater - Sep 29, 2026
Excellent service. Staff knows what they are doing. Quick response. Easy and convenient reservation process
Was professional and got me in and out quickly. Explained to me what service was performed and what is recommended next visit.
Dealer service centers often get a bad rap, but the people at East Hartford Chevrolet are as straight up as they come. Jessica was great, and so was the entire service department. The dealership as a whole has been straightforward in my experience. I’d recommend them.
I appreciate the expertise and service I get at this dealership. My car (C7 Z06) was delivered when promised for the price that they quoted. It was a fairly big job and done well. Expert Corvette technician and I am ALWAYS happy with the work done here and Jessica and her colleagues out front. Shuttle service a great added service and appreciated.
Jasmin thank you for your out standing service. Always smiling and on point. Thank you. Dawn Andrade
As someone who as purchased over 14 Chevrolet’s the past 2 years. I urge you to read this message. STAY AWAY. For one they are extremely rude. You should answer any questions a customer. Not all roads lead to “you have to fill out a finance application.” If any dealer at all is forcing you to fill out a finance application & says, & I quote “there is nothing left to talk about until it is filled out. RUN.
I was looking into purchasing my 6th C8 Z06 from this dealer. I’ve normally always purchased my cars & commercial trucks ... Read More Google - Sep 25, 2026
Tyler was generous, kind and fun to work with.
Jessica greeted me immediately and was very friendly and very informative. Explain charges thoroughly and what to expect with next service visit. This has nothing to do with service but feel that dealership should offer water not just coffee while customers wait for their vehicle.
People friendly there know there job right on target clean bathroom and waiting area there need drinking water in the wait room
Everything went smoothly and I was happy with the experience. Pleasant employees knowledgeable and efficient
I had a great experience buying a used car here. Joe was knowledgeable and very transparent in the process.
Easy to schedule service appointment. Service person was very knowledgeable, pleasant and didn’t waste any time
It's always easy to make appointments and they are knowledgeable and listen to my concerns.
Chuck was great to work with but I had cooling system flushed and needed to add 1/2 gal. Of coolant the next day.
Jess always greets you with a smile she makes you feel important and honors her word and what she can do to help you out!
They were very welcoming as soon ss we entered. Tyler was so amazing with helping us n guiding us through the entire experience. He is so personal, we shared many family stories. He is just so generous n kind. I always want to buy a car from him
Always friendly, fun, and professional Thorough explanation, family vibes, helpful, experienced and accommodating Good people
Always friendly and professional. Describes services well They make it feel like home. Fun crew to be around
She was very personable and friendly and described options for what should be serviced on my car very thoroughly and professionally. The final cost was as expected. It is nice to be able to come have my car serviced without having to make an appointment for an oil change.
Jessica and East Hartford receives 3 “C’s” they were Courteous, Caring and Compassionate. Glad I took my vehicle to them !!!!!
Tyler was amazing to work with and the general sales manager could not be more accommodating. There were minor issues with a scratch and the team could not have handled the situation better....anyone can sell a car - how you handle challenges is what differentiates you. This dealership is amazing and I will purchase my next Chevy from this dealership.
(Translated by Google) I am very grateful for the help Mr. Hector Salazar gave me in buying the car for my mom. Blessings. (Original) Muy agradecida con la ayuda señor Héctor Salazar para comprar el carro para mi mami bendiciones