Customer Testimonials

Google logo
Google Feb 29, 2024

Loved the experience everyone there worked hard to make sure I left out of there w a brand new car and with a good payment deal every week!!! Love my new car!!! Thanks Joseph Leone!!!

Google logo
Google Feb 29, 2024

DealerRater logo
DealerRater Feb 28, 2024

Good character with excellent client skills Good communication skills , troubleshooting issues all resolved in a few minutes

Read at DealerRater

DealerRater logo
DealerRater Feb 28, 2024

Charles keeps me in the loop makes it easy. Just sorry I couldn't use my charge account anymore

Read at DealerRater

Google logo
Google Feb 28, 2024

Google logo
Google Feb 25, 2024

Google logo
Google Feb 25, 2024

Especially appreciated thorough communication at beginning and end of service appointment. Technicians were prepared to give whatever level of detail desired.

DealerRater logo
DealerRater Feb 24, 2024

Very easy and pleasant . Highly recommended Service Center employees very welcoming and great positive energy

Read at DealerRater

Google logo
Google Feb 24, 2024

We were pleasingly excited from the time the service department greeted us and the ticket was completed to the exceptionally high service level of all the folks in the service department at East Hartford Chevrolet!

Google logo
Google Feb 24, 2024

I recently purchased a new Trailblazer from here and hands down had easiest and best time going through this dealership. Ryan was simply the best and I highly recommend asking for him specifically when you stop in. He made the car buying process so simple and was great to work with. He truly takes his time with each customer and makes sure to answer any and all questions you have not to mention he knows all the features of each vehicle and will take the time to explain each one. He goes above and beyond for his customers which is ...

Google logo
Google Feb 23, 2024

Chuck has provided the best service, he is excellent and really professional. I have a new place to take my vehicle too. Keep it up Chuck and the Chevy team.

Google logo
Google Feb 23, 2024

Awesome service

Google logo
Google Feb 23, 2024

Google logo
Google Feb 23, 2024

Google logo
Google Feb 23, 2024

Any time I’ve been there everyone has been very courteous & helpful

DealerRater logo
DealerRater Feb 20, 2024

Entire staff treated me better than family. I found my new repair facility. Will definitely return

Read at DealerRater

Google logo
Google Feb 16, 2024

Knowledgeable and courteous staff.

DealerRater logo
DealerRater Feb 16, 2024

Very helpful and clear communications regarding the issue with my truck. I felt like Jessica was personally interested and vested in providing outstanding service support.

Read at DealerRater

DealerRater logo
DealerRater Feb 13, 2024

Everything was comfortable the attitudes of everyone was uplifting and my problem was resolved being a walk in.

Read at DealerRater

DealerRater logo
DealerRater Feb 12, 2024

They did what was asked They fixed my car as expected in a timely fashion

Read at DealerRater

Google logo
Google Feb 12, 2024

Fantastic service, And as always Jessica goes above and beyond

Google logo
Google Feb 11, 2024

Google logo
Google Feb 10, 2024

Excellent help-Kudos to Chuck!! A-1 service rep! Thanks for the superior attention!

DealerRater logo
DealerRater Feb 9, 2024

Friendly customer service. Clean waiting room Really enjoy working with Jessica Montez. Very knowledgeable. Good listener. She keeps you updated during visit

Read at DealerRater

Google logo
Google Feb 9, 2024

The new management was very welcoming and generous in pricing the replacement of a faulty key fob for my 2015 Malibu. The problem was resolved within an hour. As always, Jessica, a service manager at the main desk was very helpful, and reassuring that I have nothing to be concerned about regarding the change of dealer ownership and continued servicing of my car.

Google logo
Google Feb 7, 2024

Really helpful and understanding.

Google logo
Google Jan 29, 2024

My experience for my first oil change was perfect. Jess Montez goes above and beyond for her customers. She is truly the best service agent.

Google logo
Google Jan 25, 2024

I was very pleased with the information and explanations I received from Bill on the day my car was serviced. He was very patient and super helpful in checking issues I mentioned about my car beyond the oil change that I was there for. I really appreciated Bill's help. The staff, in general, have been very knowledgeable, respectful and professional in the past 4 years I've been having my car serviced at Gengras East Hartford.

Google logo
Google Jan 25, 2024

Great people, great service, great sales staff. Highly recommend

Google logo
Google Jan 23, 2024

All my questions were answered in detail. I left with my car that day worry free!

Google logo
Google Jan 23, 2024

Google logo
Google Jan 20, 2024

Sales was very thorough and attentive.

Google logo
Google Jan 15, 2024

It was easy to schedule to have my 6000 mile oil and filter service appointment. I was able to wait and enjoy a coffee.

Google logo
Google Jan 15, 2024

Great customer service

Google logo
Google Jan 2, 2024

First time there with my new car. Had a garage to pull into which was nice because it was pouring. Oil change went quick and easy

Google logo
Google Dec 19, 2023

Nice dealership

Google logo
Google Dec 16, 2023

A pleasure to meet frank letting and others, esp girls in service depth who were fantastic in getting my car window replaced

Google logo
Google Dec 11, 2023

Very good communication ,organized and speedy response

Google logo
Google Dec 4, 2023

It was a very excellent experience. I was going through an unforeseen circumstance and the staff at Gengras worked with me and supported me throughout the entire process. Special thanks to Jess! She is a great leader!!

Google logo
Google Nov 27, 2023

Incomparable pricing and Stellar customer service!

Google logo
Google Nov 23, 2023

Great service

Google logo
Google Nov 23, 2023

The sales representative that I dealt with was great, very accommodating and very helpful. Also the same with the finance department the only issue that I did have is that usually in the past when you bought a vehicle from a dealership, they would take pride in detailing the vehicle and giving it to you and a mint condition, unfortunately in this case, the detail department definitely failed their job wax was left in big patches on the roof of the vehicle. There was numerous places where there were scratches not even attempted to be removed and there was still ...

Google logo
Google Nov 22, 2023

Came to Gengras looking for a car for my granddaughter, Alvin Gamble was the salesman that helped us and I must say he was very patient with her and he did an excellent job he kept working with her until he found what she wanted thanks again Alvin for your service.

Google logo
Google Nov 18, 2023

Alvin Gamble was absolutely amazing, I am a very indecisive person. This was my first big purchase and he walked me through it step by step without pressuring me to go outside my budget. The car I wanted was not at the lot but that didn’t stop Alvin from making sure I got exactly what I wanted. He kept and contact with me and he was able to locate my desired car at another dealership and got it delivered to his location. That’s what you call great customer service! 10/10 I would definitely recommend!

Google logo
Google Nov 16, 2023

Frank Lenti was great at moving our purchase along smoothly ! 😀

Google logo
Google Oct 17, 2023

Always quick and easy and everyone is always very friendly. Max was great!

Google logo
Google Oct 13, 2023

Jessica was very professional and kept me updated regarding my service.

Google logo
Google Oct 13, 2023

the vehicle purchase process was smooth from Brooke burns sending me in on the equinox to frank lentini being so awesome and nice and very communicative with me and got my car delivered as soon as possible Evan was also very helpful! Definitely recommend

Google logo
Google Oct 13, 2023

In two years this was the best. Tech was good service was excellent, they cleaned my car which most of the time it hasn't been done. Service department get an A+

Google logo
Google Oct 12, 2023

Great service

Google logo
Google Oct 11, 2023

Awesome service, was very surprised and impressed with the car wash, they even vacuumed the front seats. I'll definitely be returning

Google logo
Google Oct 8, 2023

Google logo
Google Oct 4, 2023

Excellent!!

Google logo
Google Oct 3, 2023

Great experience overall

Google logo
Google Sep 30, 2023

Everyone in the service department was super friendly and very helpful. The technician showed that he cared working on my truck by going over all key safety components and showing me it all in a short video. I appreciate the small things that go a long way

Google logo
Google Sep 29, 2023

Your new prices for oil change and tire rotation are very high. I've always come to the dealership for this service but the prices will likely force me to look elsewhere for a more affordable price. I used to get an oil change and tire rotation for approximately $75 and now it's $150. I know prices are up on everything but a 100% increase is not acceptable. Thank you

Google logo
Google Sep 22, 2023

I was a good experience, got my car fixed quickly

Google logo
Google Sep 22, 2023

Service was quick and work was good

Google logo
Google Sep 14, 2023

I just came to get an oil change, and the receptionist was very knowledgeable and polite And it didn’t take very long The dealership was really clean and I enjoyed my free cuppa coffee I just bought my first Chevy vehicle I used to have a Toyota what a big difference I found a new home for maintenance for my vehicle. Thank you.

Google logo
Google Sep 5, 2023

I was able to setup a test drive quite quickly and very easily which was a great start to my experience. There has been constant and effective communication from my salesperson and all staff I met were very welcoming and friendly

Google logo
Google Sep 2, 2023

It was a awesome experience, Frank was great to work with. I would highly recommend him.

Google logo
Google Aug 22, 2023

Service advisor Morgana is great to work with. Very pleasant and knowledgeable.

Google logo
Google Aug 18, 2023

Google logo
Google Aug 17, 2023

My service experience was amazing. Jessica was great with informing on what was going on and keeping me updated. My safety was the number one concern when I came in Saturday and that says a lot. She gets a 10/10. The technician Jeff I believe his name was, was nice as well with explaining the process and what was going on with my truck. Definitely have a great team over there!

Google logo
Google Aug 10, 2023

Frank did an excellent job with an issue I had

Google logo
Google Aug 8, 2023

it was a great experience salesmen jimmy was very nice and polite and very profesional he made our experience painless and very easy

Google logo
Google Aug 1, 2023

Google logo
Google Jul 26, 2023

Alvin gamble was amazing! They knew what I wanted before I knew. I love my Chevy trax.

Google logo
Google Jul 24, 2023

Had an amazing experience buying here! A special thanks to Al, Stephen and Ben for being so patient and working with me throughout all the buying process. Just gained yourself a customer for life!

Google logo
Google Jul 23, 2023

Didn't have the new car in stock

Google logo
Google Jul 19, 2023

Gengras is in East Hartford Meriden North Haven and West Springfield Massachusetts.

Google logo
Google Jul 17, 2023

Clean shop, friendly people.

Google logo
Google Jul 14, 2023

Was one of the easiest times dealing with buying a vehicle!

Google logo
Google Jul 13, 2023

Salesman and finance guys were awesome. Super helpful and informed. I have to question the service department. My vehicle had over inflated tires and the transport spring spacers were left on the car. If I was local this isn't much of an issue, but I had to drive the car back to NY. Will my front suspension be ok after this? Unfortunately the dealership doesn't have the chance to correct this as I am now 400 miles away.

Google logo
Google Jul 12, 2023

Joe was very kind, respectful, cordial and above all he has patience and charisma, I liked working with him.

Google logo
Google Jul 11, 2023

Was quick and easy to get the perfect truck for me. Worked with Alvin Gamble and throughout the whole process he was extremely helpful and a pleasure to talk to.

Google logo
Google Jul 10, 2023

Car was looked at right away.

Google logo
Google Jul 10, 2023

Great communication with customer.

Google logo
Google Jun 30, 2023

I went out seeking a specific vehicle. I've gone to many dealers and this was the one, Robert Sanchez was an awesome salesman. He understood I wanted no nonsense added to the purchase and he went above and beyond for me. Robert's knowledge and guidance felt honest and straightforward, no word spaghetti or confusing phrasing, he was actually really funny haha. if I ever need a new car in the future I'm gonna ask for him. Compared to other dealers in CT this one deserves way more business. The car was used but you'd never be ...

Google logo
Google Jun 29, 2023

Joe Leone was a great salesman! I will definitely recommend him to friends and family. Joe was very attentive to my needs. He was very kind and respectful. 😃

Google logo
Google Jun 28, 2023

I had outstanding service from Roberto Sanchez Jr. He is an excellent sales representative. I ended up not buying a car from him (through no fault of his at all) but will definitely come back to Gengras in the future because of him.

Google logo
Google Jun 28, 2023

The Gengras dealership helped me get into the perfect car for my family and I. Ben helped by getting us to the right price, Al did a wonderful job getting me accustomed to new vehicle, and Steve made the sales portion smooth and easy!! All in all it was a great experience to work with this team 🙂

Google logo
Google Jun 27, 2023

Alvin Gamble was great. Thank you Mr. Gamble

Google logo
Google Jun 27, 2023

Google logo
Google Jun 26, 2023

Very good service.

Google logo
Google Jun 26, 2023

Jimmy and Steve were both great and very professional. They made the purchase extremely easy.

Google logo
Google Jun 23, 2023

Highly recommend gengras chevrolet, everyone is friendly, fast service. Got my first car and Alvin Gamble was the guy that helped me. He was respectful, funny and just a great person that took his time for me to understand. Many thanks

Google logo
Google Jun 22, 2023

Great experience from start to finish. The attention to detail and follow through was top notch.

Google logo
Google Jun 20, 2023

I had a great experience working with Robert Sanchez. He was extremely friendly and went above and beyond to help my family and I buy a car! He was efficient, helpful when answering our questions, and conversational, which made my experience all the more pleasant.

Google logo
Google Jun 19, 2023

Service rep Jessica was very helpful and personable . Great experience .

Google logo
Google Jun 12, 2023

Very friendly and I did not have to wait to long

Google logo
Google Jun 10, 2023

Great customer service Bobby and Roberto did a great job working with me to get me and great deal that would work for me. Will definitely be going there again once my lease is up.

Google logo
Google Jun 3, 2023

Everyone was so kind and helpful and I really appreciate it! Alvin stayed late to help me with the new car, and he was so helpful and informative in getting everything set up for me. I’m super thankful for Gengras Chevrolet!

Google logo
Google May 31, 2023

I just had a fantastic experience, AGAIN, at Gengras Cheverolet! My salesman, Joseph Leone was kind, considerate and honest!! His team of Ben, Robert and Steve were much of the same! Thank you Gengras and Joe for the high quality of customer service!! I will definitely recommend this dealership if you’re looking for a car in todays market!!

Google logo
Google May 25, 2023

Robert Sanchez and the Gengras crew took really good care of me, felt very comfortable during the whole process. Look at the truck Friday and picked it up Saturday. Thanks to Joe, Ben and Robert…I’m very happy with my truck.

Google logo
Google May 19, 2023

Great service, and Customer interaction with the client was superb. Kept me up to date with my vehicles care and notified me thru every process.

Google logo
Google May 15, 2023

Google logo
Google May 9, 2023

Robert Sanchez was a great sales man! He made the whole process of buying a car super easy. As soon as my car hit the lot he called me right away cause he knew how excited I was to get it. Everyone in the dealership was friendly and made you feel comfortable. Thank you to all.

Google logo
Google May 6, 2023

Jimmy T did an excellent job!

Google logo
Google May 5, 2023

Super easy to work with! Thank you!


Leave Us A Review